EDUCATION
AI Course Assistant for EdTech Platform
An always-on assistant that answers doubts, grades quizzes, and tracks learner progress.
User Query
Intent Classifier
Knowledge Base
Customer APIs
⚡ Autonomous Resolution
3x
Faster doubt resolution
92%
Student satisfaction rating
ClientEdTech Academy
Timeline12 Weeks
Team Size3 Engineers
CapabilityEDUCATION
The Challenge
Students waiting up to 24 hours for teaching assistants to answer coding and math doubts.
The Approach
1
Context Ingestion
Indexed textbooks, video transcripts, and code repos.
2
Agent Integration
Built interactive web UI with real-time feedback.
Outcomes & Impact
Doubt resolution speed increased 3x with positive student ratings.
Key Lessons Learned
✓
Vector search alone is insufficient for structured freight and customs queries; hybrid search with RRF is mandatory.
✓
Document chunking must align with layout structures (headers and tables) rather than fixed character offsets.
✓
Reranking is the highest leverage, lowest cost way to improve recall in large document sets.
"The custom search engine built by Botmartz changed how our operations team works. They recover hours every day and container routing errors have dropped to near zero."
MV
Markus Vance
VP of Operations, Global Logistics Leader
Core Technologies
OpenAIFastAPIReactPinecone
Development Team
KG
Karan Goel
AI Engineer
PB
Promit Basu
AI/ML Engineer
SS
Sanjay Singh
Lead Architect
Related Cases
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